Domestic Orders (Within India)

• At Marwa Elegance, each product is specially curated with care, and we strive to deliver the highest quality.
• We do not offer exchanges or returns on orders once placed, except in cases of genuine manufacturing defects or damage.
• If you receive a defective, damaged, or wrong product, you must:
• Raise a complaint within 24 hours of delivery by emailing us at marwaelegance4you@gmail.com
• Share clear photographs (and a video if possible) showing the issue.
• Our team will review your request and respond within 24–48 working hours.
• If approved, we will arrange a pickup or guide you on the next steps.
• Products must be returned unused, unwashed, and in original packaging with all tags intact.
• Once the returned product passes quality checks:
• We will issue a store credit valid for 1 year from the date of issuance.
• Refunds are not provided.

International Orders

• Currently, no returns or exchanges are offered for international orders.
• In case of a wrong or damaged product, customers must contact us within 24 hours of delivery by email.
• An unboxing video and photographs are mandatory to process any complaint.
• For any approved cases, store credit will be issued, which can be used for future purchases.